Rental Troy (hereinafter referred to as “Company”) values users’ personal information and complies with relevant laws and regulations, including the Personal Information Protection Act. This policy applies when using the website operated by the company.

1. Personal information items collected

The company may collect the following information for consultation and inquiry processing.

Required: Name, contact information (phone number)
Select: Email, inquiry content
Automatic collection: access IP, cookies, service use records

2. Purpose of collection and use of personal information

Product rental consultation and inquiry response
Quotation guidance and contract execution
Service improvement and customer management

3. Retention and use period of personal information

After the purpose of collection and use has been achieved, the information is destroyed without delay. However, if preservation is required by relevant laws, it will be kept for the relevant period.

4. Provision of personal information to third parties

The company does not provide personal information to outside parties without the user's consent. However, exceptions are made when required by law.

5. Procedures and methods for destroying personal information

Electronic files are permanently deleted in a way that makes them unrecoverable, and printouts are shredded or incinerated.

6. User rights

Users may request to view, correct, delete, or suspend processing of their personal information at any time.

7. Personal information protection officer

Person in charge: Kim Chang-geun
Contact number: 02-2618-0714, 010-3226-9579

This policy is effective from the date of posting.

privacy policy